Refund Policy

Last updated: 27 July 2026

This Refund Policy explains how refunds and cancellations are handled for paid services offered by W3TecHub, including training programs and consultancy engagements. Please read this policy before making a payment.

1. Scope of This Policy

This policy applies to fees paid directly to W3TecHub for training programs, certification programs, and consultancy services. It does not apply to job applications, job listings, or use of the Resume Builder, which are free of charge.

2. Candidate Job & Placement Services

W3TecHub does not charge candidates any fee to apply for jobs, use placement support, or receive AI-powered resume screening. If anyone claims to represent W3TecHub and asks you to pay a fee to "guarantee" a job, please do not pay and report it to us immediately at support@w3techub.org.

3. Training Program Refunds

Paid training and certification programs are eligible for a refund under the following conditions:

Situation	Refund Eligibility
Cancelled before the batch start date	100% refund, minus any payment gateway charges
Cancelled within 3 days of the batch starting	75% refund
Cancelled after attending 1–2 sessions	50% refund
Cancelled after attending 3 or more sessions	Not eligible for refund
Batch cancelled or postponed by W3TecHub	100% refund or free transfer to another batch, your choice

4. Refund Windows

Refund requests must be submitted within 7 calendar days of the batch start date, except where the batch was cancelled or postponed by W3TecHub, in which case there is no time limit tied to the batch date.

5. Non-Refundable Items

• Registration or one-time onboarding fees, where separately disclosed at checkout.
• Fees for programs completed in full.
• Third-party certification exam fees already paid to the certifying body on your behalf.
• Any amount already refunded once for the same enrollment.

6. How to Request a Refund

To request a refund, email support@w3techub.org with your full name, registered email/phone, the program name and batch, and the reason for cancellation. Our team may reach out for additional verification before approving the request.

7. Refund Processing Time

Approved refunds are processed within 7–10 business days to the original method of payment. Depending on your bank or payment provider, it may take a few additional business days for the amount to reflect in your account.

8. Batch Rescheduling & Transfers

Instead of a refund, you may choose to transfer your enrollment to a future batch of the same or an equivalent program, free of charge, provided the request is made before you have attended more than 2 sessions of the original batch.

9. Employer & Consultancy Engagements

Refunds for corporate training, HR consultancy, or recruitment services engaged by employers are governed by the specific terms agreed in the applicable service agreement or statement of work. Where no specific terms are agreed, the candidate training refund table in Section 3 applies as a general guideline.

10. Disputes

If you disagree with a refund decision, you may escalate the matter in writing to info@w3techub.org. We aim to resolve refund disputes within 15 business days. Unresolved disputes are subject to the governing law and jurisdiction set out in our Terms & Conditions.

11. Contact Us

For any refund-related questions, contact us at:

info@w3techub.org, support@w3techub.org
+91 93386 70056, +91 88478 51524
Kalinga Vihar MIG, Bhubaneswar, Odisha, India